I am getting a "PDP Authentication Error"

The "PDP Authentication" error can be due to your settings or the data/validity of your eSIM. Please check if the following points apply:

1. The APN is set according to the information on your eSIM installation page (all in lowercase and as one word).

2. You still have remaining data on your eSIM: If you try to connect when no data is available, this error can occur.

3. You are connected to the supported network as indicated on your eSIM installation page.

If the above steps do not help, please try resetting your network settings:

1. Go to Settings on your device.
2. Select General.
3. Tap Reset.
4. Choose Reset Network Settings.
5. Restart your device.

If you continue to experience issues, please contact our support at: support@simly.com